Privacy Policy

Privacy Policy

At DronacharyaERP, your privacy and data security are of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and organizational data when you use our website and ERP software platform.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, phone number, email address, and user role

  • Contact details of administrators and users

  • Login credentials (securely encrypted)

b) Organizational Information

  • School/institute/society name, address, and contact info

  • Student/staff records

  • Fee, attendance, academic and operational data

c) Technical Data

  • IP address, browser type, device type

  • Usage logs, timestamps, and access data

  • Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

We use your data to:

  • Provide and manage ERP features and services

  • Customize user experience

  • Generate reports and analytics for your institution

  • Communicate important service updates

  • Improve system performance and security

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share data with:

  • Authorized service providers and partners (under confidentiality agreements)

  • Law enforcement, if required by applicable law or legal process

  • Internal staff for support and maintenance (under strict access control)

4. Data Security

We implement multiple layers of protection:

  • SSL encryption for all data transmission

  • Role-based access controls

  • Secure cloud infrastructure

  • Regular backups and audits

  • Password hashing and login protections

5. Data Retention

We retain data only as long as needed to fulfill the purpose it was collected for, or as required by law. Upon account cancellation, data is retained for up to 30 days unless otherwise requested.

6. User Rights

As a user or data owner, you have the right to:

  • Access your data

  • Request correction of inaccurate data

  • Request deletion (subject to legal and system constraints)

  • Withdraw consent at any time

To exercise your rights, contact: support@dronacharyaerp.com

7. Cookies & Tracking Technologies

We may use cookies to:

  • Save your login preferences

  • Analyze system usage trends

  • Improve system performance

You can disable cookies in your browser settings, though some features may not function optimally.

8. Third-Party Services

DronacharyaERP may integrate with third-party tools (e.g., payment gateways, SMS services). These services operate under their own privacy policies and we encourage you to review them separately.

9. Children’s Privacy

Our platform is intended for educational institutions and administrative use. We do not knowingly collect personal data directly from students under 18 without institutional oversight or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of major changes via email or in-app notifications. Continued use of the system implies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

DronacharyaERP
Email: support@dronacharyaerp.com
Phone: +91-8788610181
Website: www.dronacharyaerp.com